How to Cancel HBO Max

The process is different depending on how you registered

What there is to know

  • Go to your Profile page, choose Subscription or Settings (depending on your platform), select Manage subscription > unsubscribe.
  • If you subscribed to HBO Max through a cable or mobile plan provider, you’ll need to log into their service to cancel your subscription.
  • Once you cancel your subscription, you may be able to continue streaming content from HBO Max until the end of the current paid cycle.

This article explains how to cancel your HBO Max subscription and the different methods you can use. You’ll learn how to cancel through the HBO Max website, mobile app, and other popular methods.

Cancellation on the website

The following steps will show you how to cancel your subscription through the HBO Max website.

On your computer, go to HBOMax.com and login to your account.

Click your profile in the upper right corner of the screen, then click Subscription.

In the next window, select Manage subscription.

Manage the subscription highlighted in the subscription section of an HBO Max account.

In the next window, choose unsubscribe.

Cancel the subscription highlighted in My Account on the HBO Max website.

A message will appear asking if you want to cancel your subscription. Confirm your cancellation by selecting Yes, cancel subscriptionbut also be sure to take note of the expiration date of your subscription.

HBO Max subscription cancellation screen from a web browser.

To note

You can continue to use HBO Max until your subscription ends at the end of the billing cycle. Conversely, you can also go to HBOMax.com/account and log in to go directly to your profile page.

Cancellation via the HBO Max app

The following steps will show you how to cancel your subscription through the HBO Max app. The instructions are the same whether on mobile or tablet, but the images seen are from the mobile application.

Open the HBO Max app and tap the Profile icon button.

The Profile icon is located on the bottom edge on smartphones and on the left edge on tablets.

Faucet Settings (upper left corner of the Profile menu).

Subscription settings from the HBO Max mobile app.

To select Subscription and when you enter the next window, press Manage subscription.

The app will then take you to your account through a web browser. To select Unsubscribe.

Cancel subscription options from the HBO Max mobile app.

A question will be displayed asking for feedback. Confirm the cancellation by pressing Yes, cancel subscription.

To note

Take note of the subscription expiration date. You will be able to continue streaming until the end of your last billing cycle.

Can you cancel through a provider?

Some streaming and cable TV providers allow customers to get HBO Max through their service. Some of these providers include, but are not limited to, YouTube TV, Roku, Apple iTunes, AT&T, and DirecTV.

To cancel your HBO Max subscription through these other providers, you will need to log into that particular account and manage your subscription there or contact your provider’s help center.

Can you cancel an HBO Max free trial?

If the free trial promotion was still there, you would cancel it the same way you would for a regular subscription. However, HBO’s free trial has since been discontinued and is no longer offered. It is possible that the promotion will return. Also, other platforms still offer free trials like the aforementioned YouTube TV.

FAQs

  • How to Cancel HBO Max on Roku?

    Select the HBO Max app from a Roku streaming device and tap the star button on your remote. From the options menu, select Manage subscription > unsubscribe. From my.roku.com, go to Manage your account > Manage subscriptions > Active subscriptions > and choose unsubscribe next to HBO Max.

  • How to cancel HBO Max on Amazon?

    Access your Amazon Appstore subscriptions by logging into your Amazon account from a web browser. Go to Your apps > Content and digital devices > Manage > Your subscriptions and turn off auto-renewal for HBO Max. To cancel a channel subscription through Amazon Prime Video, go to amazon.com/myac and choose Your channels > Cancel chain next to HBO Max.

  • How do I cancel HBO Max on Hulu?

    If you have your HBO Max subscription through Hulu, access your account from hulu.com/account. Go to Your subscription > Manage plan or Manage Add-ons and move the toggle next to HBO Max so that a X appears instead of a check mark.


More information about How to Cancel HBO Max

The process is different depending on how you signed up

What to Know
Go to your Profile page, choose Subscription or Settings (depending on your platform), select Manage Subscription > Cancel Subscription.
If you subscribed to HBO Max through a cable or mobile plan provider, you’ll need to log into their service to cancel your subscription.
Once you cancel your subscription you may be able to continue streaming content from HBO Max until the end of the current paid cycle.

This article explains how to cancel your HBO Max subscription and the different methods you can use. You will learn how to cancel via the HBO Max website, mobile app, as well as other popular methods.

Canceling on the Website

The following steps will show you how to cancel your subscription via the HBO Max website.

On your computer, go to HBOMax.com and sign into your account.

Click your profile in the upper right hand corner of the screen and then click Subscription.

 In the next window, select Manage Subscription.

In the next window, choose Cancel Subscription.

A message will appear asking if you want to cancel your subscription. Confirm your cancellation by selecting Yes, Cancel Subscription, but also be sure to take note of your subscription’s expiration date.

Note
You can continue using HBO Max until your subscription ends at the end of the billing cycle. Conversely, you can also go to HBOMax.com/account and sign in to go straight to your profile page.
Canceling via the HBO Max App

The following steps will show how to cancel your subscription via the HBO Max app. The instructions are the same whether it’s on mobile or tablet, but the images seen are from the mobile app.

Open the HBO Max app, and tap the Profile icon button.

The Profile icon is located on the bottom edge on smartphones and on the left edge on tablets.

Tap Settings (upper left hand corner of the Profile menu).

Select Subscription and when you go into the next window, tap Manage Subscription.

The app will then take you to your account via web browser. Select Cancel Subscription.

A question will be shown asking for feedback. Confirm the cancellation by tapping Yes, Cancel Subscription.

Note
Take note of the expiration date of the subscription. You will be able to continue streaming until the end of your last billing cycle.
Can You Cancel Through a Provider?

Some streaming and cable TV providers allow customers to get HBO Max via their service. Some of these providers include, but are not limited to, YouTube TV, Roku, Apple iTunes, AT&T, and DirecTV.

In order to cancel your HBO Max subscription through those other providers, you will have to sign in to that particular account and manage your subscription there or contact your provider’s Help Center.

Can You Cancel a HBO Max Free Trial?

If the Free Trial promotion was still around, you would cancel it the same way as you would a regular subscription. However, the Free Trial from HBO has since been discontinued and is no longer offered. It is possible the promotion could come back. Plus, other platforms still do offer free trials like the aforementioned YouTube TV.

FAQ

How do I cancel HBO Max on Roku?
Select the HBO Max app from a Roku streaming device and press the star button on your remote. From the options menu, select Manage Subscription > Cancel Subscription. From my.roku.com, go to Manage Account > Manage Subscriptions > Active Subscriptions > and choose Cancel subscription next to HBO Max.

How do I cancel HBO Max on Amazon?
Access your Amazon Appstore subscriptions by logging in to your Amazon account from a web browser. Go to Your apps > Digital content and devices > Manage > Your Subscriptions and turn off auto-renewal for HBO Max. To cancel a channel subscription through Amazon Prime Video, go to amazon.com/myac and choose Your Channels > Cancel Channel next to HBO Max.

How do I cancel HBO Max on Hulu?
If you have your HBO Max subscription through Hulu, access your account from hulu.com/account. Go to Your Subscription > Manage Plan or Manage Add-ons and move the toggle next to HBO Max so that an X appears instead of a check mark.

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