How to reset an Alexa device

Knowing how to reset an Alexa device is important when you’re having trouble with your speaker, upgrading to a new model, or looking to gift it to a friend. Before parting with your Echo speaker, you’ll want to erase your personal information from the device and disconnect it from your Amazon Alexa account.

When you reset your Echo or any of the best Alexa speakers, your preferences and information are deleted from the device. If you were to sell or give away your speaker without resetting it, Alexa will think the next person to turn it on and connect it to Wi-Fi is always you.

If you know how to use Alexa, you might already know how to erase your information from Echo hardware. But did you know that there are two ways to reset an Alexa device? You can initiate a factory reset with the Alexa app on your smartphone or on the device itself.

AFTER: Why is Alexa blinking?

This guide to resetting an Alexa device will walk you through both methods, as well as how they vary for first-, second-, and third-generation Echo speakers. We’ll even show you how to reset your Amazon Echo Show right on the screen.

Here’s how to reset an Alexa device now.

How to Reset 1st Gen Echo, Echo Dot

1. Locate the reset buttonwhich will be a small hole near the base of the device.

2. Use a paper clip (or similar tool) to press and hold the reset buttonuntil the light ring on your Echo device turns orange, then blue.

3. Wait for the light ring to turn off and on again. It should be orange indicating that it is in setup mode.

4. Open the Alexa app on your smartphone or tabletto connect your device to a Wi-Fi network and register it to your Amazon account.

How to Reset an Alexa Device

How to Reset 2nd Gen Echo, Echo Dot

1. Simultaneously press and hold the Microphone Off and Volume Down buttons. about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue.

2. Wait for the light ring to turn off and on again. It should then light up orange, indicating that it is in setup mode.

3. Open the Alexa app on your smartphone or tabletto connect your device to a Wi-Fi network and register it to your Amazon account.

AFTER: Amazon Alexa Setup: Settings to Enable and Disable

How to Reset an Alexa Device

(Image credit: Tom’s Guide)

How to reset 3rd and 4th generation Echo, Echo Dot

1. Press and hold the Action button about 25 seconds until the light ring turns orange. The light ring will then briefly turn blue.

2. Wait for the light ring to turn off and on again. It should then light up orange, indicating that it is in setup mode.3. Open the Alexa app on your smartphone or tabletto connect your device to a Wi-Fi network and register it to your Amazon account.

How to Reset an Alexa Device

How to Reset Echo Show

1. Say “Alexa, go to settings” or swipe down from the top of the Echo Show screen and select Settings.

2. Select Device Options from the settings menu.

3. Select Reset to Factory Settings. Be careful not to click “Factory reset but keep Smart Home device connections” if you get rid of your Echo Show.

How to Reset an Echo Speaker from the Alexa App

1. Open the Alexa app on your smartphone or tablet.

2. Tap the Devices button in the lower right corner.

3. Select Echo and Alexa.

4. Select the Echo or Alexa device you want to reset.

5. Locate the line that says “Device is registered to:” and press “Unsubscribe”.

6. Confirm your selection by pressing “Unregister” in the window that appears.

7. Your Echo device has now been reset. To start the setup process, press and hold the Action button on the device for five seconds. The light ring will then turn orange.

8. Open the Alexa app on your smartphone or tablet to connect your device to a Wi-Fi network and register it to your Amazon account.

AFTER: For more Alexa tips, tricks, and how-tos, check out our comprehensive Alexa guide. Also, check out the best Alexa skills to try now, including our favorite Alexa tips and Easter eggs.


More information about How to reset an Alexa device

Knowing how to reset an Alexa device is important when you’re having trouble with your speaker, upgrading to a new model or looking to gift it to a friend. Before parting ways with your Echo speaker, you’ll want to wipe your personal information off the device and disconnect it from your Amazon Alexa account.
When you reset your Echo, or any of the best Alexa speakers, your preferences and information are deleted from the device. If you were to sell or give your speaker away without reseting it, Alexa will think the next person to power it on and connect it to Wi-Fi is still you.  

If you know how to use Alexa, you might already have a sense for how to erase your information from Echo hardware. But did you know there are two ways to reset an Alexa device? You can initiate a factory reset with the Alexa app on your smartphone or on the device itself.
MORE: Why is Alexa flashing?
This guide on how to reset an Alexa device will walk you through both methods, plus how they vary for first, second and third generation Echo speakers. We’ll even show you how to reset your Amazon Echo Show directly on the display. 
Here’s how to reset an Alexa device now.
How to reset 1st-generation Echo, Echo Dot
1. Locate the reset button, which will be a small hole near the base of the device.
2. Use a paper clip (or similar tool) to press and hold the Reset button, until the light ring on your Echo device turns orange, and then blue.
3. Wait for the light ring to turn off and on again. It should be orange, which indicates it’s in setup mode.
4. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account.

How to reset 2nd-generation Echo, Echo Dot
1. Press and hold the Microphone off and Volume down buttons at the same time for about 20 seconds until the light ring turns orange. The light ring will then briefly turn blue.
2. Wait for the light ring to turn off and on again. It should then light up orange, which indicates it’s in setup mode.
3. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account.
MORE: Amazon Alexa Setup: Settings to Enable and Disable

(Image credit: Tom’s Guide)
How to reset 3rd and 4th generation Echo, Echo Dot
1. Press and hold the Action button for about 25 seconds until the light ring turns orange. The light ring will then briefly turn blue.
2. Wait for the light ring to turn off and on again. It should then light up orange, which indicates it’s in setup mode.3. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account.

How to reset Echo Show
1. Say, “Alexa, Go to settings,” or swipe down from the top of the Echo Show screen and select Settings.
2. Select Device Options from the settings menu.
3. Select Reset to Factory Defaults. Be careful not to click ‘Reset to Factory Defaults, but retain Smart Home Device Connections,’ if you’re getting rid of your Echo Show.
How to reset an Echo speaker from the Alexa app

1. Open the Alexa app on your smartphone or tablet.

2. Press the Devices button in the lower right corner.

3. Select Echo & Alexa.

4. Select the Echo or Alexa device you wish to reset.

5. Locate the line that says “Device is Registered to:” and press “Deregister.”

6. Confirm your selection by pressing “Deregister” in the window that appears.
7. Your Echo device has now been reset. To start the setup process, press and hold the Action button on the device for five seconds. The light ring will then turn orange.
8. Open the Alexa app on your smartphone or tablet to connect your device to a Wi-Fi network and register it to your Amazon account.
MORE: For more Alexa-related tips, tricks, and how-tos, check out our complete guide to Alexa. Also see the best Alexa skills to try now, including our favorite Alexa tricks and easter eggs.

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